Christmas Delivery and Opening Times

 

Delivery Information

UK Customers - We advise you to order by 3pm, 21st December, 2015 to receive your order in time for Christmas, we would also advise you to order as a next day delivery to avoid disappointment . (please note that we cannot be held responsible for delivery time once items have been dispatched as this is reliant on DHL)

European Customers – we advise you to order by 3pm, 18th December, 2015 to receive your order in time for Christmas.(please note that we cannot be held responsible for delivery time once items have been dispatched as this is reliant on couriers used by DHL)

International Customers - we advise you to order by 3pm, 16th December, 2015 to receive your order in time for Christmas. (please note that we cannot be held responsible for delivery time once items have been dispatched as this is reliant on DHL)

Please note the above dates are subject to changes should there be adverse weather conditions of which OTHER/shop cannot be held responsible.

 

Store Opening Times and Customer Services

Thursday 24th December - 10.30 - 4pm
Friday 25th December Closed
Saturday 26th December Closed
Sunday 27th December  - 12 - 5pm
Monday 28th - 10.3o - 6.30pm
Thursday 31st December - 10.30 - 4pm
Friday 1st January - Closed

 

Return Information

UK, European & International Xmas Returns Policy - Due to the high demand at this time of year, we are giving customers an extended return window.

All orders placed between 1st December - 31st December 2014 may be returned to us up until 14th January 2015. All returns must be received into our store no later than the 14th January 2015. Failure to return your item by the 14th January 2015 may result in your refund being declined and your item being returned back to you. OTHER/shop reserves the right to use it’s discretion when processing refunds/exchanges.

Please note that OTHER/shop will still require customers to meet all the conditions stated in our standard returns policy, which you can see below:

http://other-shop.com/christmas-delivery-and-opening-times/

It is the responsibility of the customer to ensure items are received into our store within the dates stated above.

 

Customer Services

Due to a large demand you may experience slight delays in response from our customer services team over the festive period.

Our customers services line/email correspondence will be closed as of the above times and dates.

If you have any urgent queries or questions over the Christmas period whilst our offices are closed, please feel free to contact us on Facebook or Twitter where a member of the team will aim to get back to you as soon as possible.

WE WOULD LIKE TO WISH ALL OUR CUSTOMERS A VERY MERRY CHRISTMAS AND A HAPPY NEW YEAR